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In this section we have provided you access to a wide range of related articles which are deployed on our parent site thetrainingbank.com. We no longer keep these articles here as search engines penalize companies that appear to be duplicating articles.

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You will also find our How Customer-Focused Are You? Online Assessment. It’s free and takes only a few minutes to complete. I am sure you will find it very revealing and helpful.

Click here to get access to the How Customer -Focused Are You Assessment.